Last Updated January 8, 2012
By voluntarily using a CloudAmp Site and/or providing data or other information via a CloudAmp Site, you are indicating your consent to this Policy and agreement to be bound by its terms.
Information Collection and Use
You can visit a CloudAmp Site without telling us who you are and without revealing any information about yourself. There are times, however, when we may need certain personally identifiable information ("Personal Information") from you.
You may choose to provide us with Personal Information (such as your name, email address and company name) through the CloudAmp Site when you elect to register with CloudAmp in order to download our products or access premium content. When you provide Personal Information in order to register with CloudAmp, such Personal Information will be used in order to provide you with access to the requested products, services content and/or information. We may also use the Personal Information to help us understand who is using our products and services and to help us manage business development activities. If you tell us that you do not want us to use this Personal Information as a basis for further contact with you, we will respect your wishes. Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
In addition, we sometimes collect anonymous information from visits to the CloudAmp Site to help us provide better customer service and to make the CloudAmp Site as user friendly as possible. For example, we keep track of the domains from which people visit and we also measure visitor activity on CloudAmp Site. However, when we do so, we do so in ways that keep the information anonymous. CloudAmp may use this data to analyze trends and statistics and to help us provide better customer service. None of the information described in this paragraph is reviewed at an individual level.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. We use persistent cookies to store a unique cryptographic hash value, so you don't have to enter username/password more than once on a given computer. The information stored does not contain any personally identifiable information.
Third Party Cookies
Web Beacons/Usage Analytics
We employ or our third party advertising partner employs a software technology called Clear gifs (aka Web Beacons/Usage Analytics), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
Links to Other Web Sites
The CloudAmp Site may contain links to other Web sites. CloudAmp is not responsible for the privacy practices or the content of such Web sites. The links from a CloudAmp Site do not imply that CloudAmp endorses or has reviewed the third party Web sites. We suggest contacting the operators of those Web sites directly for information on their privacy policies.
If you choose to invite others to a report or dashboard within your organization, we will ask you for the other user's name and email address. We will automatically send him/her a one-time email inviting him/her to visit the site. CloudAmp stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
If you use a blog or forum on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs and forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums. Customer Testimonials
We post customer testimonials on our web site, which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.
Our Disclosure of Your Personal Information and Other Information:
CloudAmp is not in the business of selling your Personal Information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, as set forth below:
- Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
- Related Companies: We may also share your Personal Information with our subsidiaries, affiliates and other related companies for purposes consistent with this Policy, including sending emails and credit card processing.
- Agents, Consultants and Related Third Parties: CloudAmp, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
- Legal Requirements: CloudAmp may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of CloudAmp, (iii) act in urgent circumstances to protect the personal safety of users of a CloudAmp Site or the public, or (iv) protect against legal liability.
Personal Information collected through the CloudAmp Site is kept in a secure database and all reasonable precautions are taken to secure this data. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from a CloudAmp Site may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to CloudAmp via the Internet.
The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
If you no longer wish to receive our newsletter you may unsubscribe at any time by using the unsubscribe link located at the bottom of each newsletter communication or by email us at info [at] CloudAmp [dot] com.
Changes to Our Policy
We may change our business and the CloudAmp Site from time to time. As a result, at times it may be necessary for us to make changes to this Policy. CloudAmp reserves the right to update or modify this Policy at any time and from time to time without prior notice. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Please review this policy periodically, and especially before you provide any Personal Information. This Policy was last updated on the date indicated above. Your continued use of the CloudAmp Site after any changes or revisions to this Policy shall indicate your agreement with the terms of such revised Policy.
Access to Personal Information and Other Questions
You will have the right to contact us to request information about the Personal Information we have collected from you and to request the correction, modification or deletion of such information. To make such a request and/or to pose any other questions regarding this Policy, please contact us.
PO Box 410209
San Francisco, CA 94141
info [at] CloudAmp [dot] com