Last Updated October 30, 2018
By voluntarily using a CloudAmp Site and/or providing data or other information via a CloudAmp Site, you are indicating your consent to this Policy and agreement to be bound by its terms.
In compliance with the Privacy Shield Principles, CloudAmp LLC commits to resolve complaints about our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact CloudAmp LLC at:
3012 16th Street, Suite 205
San Francisco, CA 94103
In compliance with the Privacy Shield Principles, CloudAmp commits to resolve complaints about our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact CloudAmp at email@example.com
CloudAmp has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
CloudAmp is responsible under the Principles for the processing of Personal Data it receives under the Privacy Shield and subsequently transfers to third parties acting as agents on our behalf. CloudAmp remains liable if such agent processes Personal Data from the European Economic Area in a manner inconsistent with the Principles (unless CloudAmp can prove that we are not responsible for the event giving rise to the damage).
The Federal Trade Commission has jurisdiction over CloudAmp’s compliance with the Privacy Shield.
You can visit a CloudAmp Site without telling us who you are and without revealing any information about yourself. There are times, however, when we may need certain personally identifiable information ("Personal Information") from you.
You may choose to provide us with Personal Information (such as your name, email address and company name) through the CloudAmp Site when you elect to register with CloudAmp in order to download our products or access premium content. When you provide Personal Information in order to register with CloudAmp, such Personal Information will be used in order to provide you with access to the requested products, services content and/or information. We may also use the Personal Information to help us understand who is using our products and services and to help us manage business development activities. If you tell us that you do not want us to use this Personal Information as a basis for further contact with you, we will respect your wishes. Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
In addition, we sometimes collect anonymous information from visits to the CloudAmp Site to help us provide better customer service and to make the CloudAmp Site as user friendly as possible. For example, we keep track of the domains from which people visit and we also measure visitor activity on CloudAmp Site. However, when we do so, we do so in ways that keep the information anonymous. CloudAmp may use this data to analyze trends and statistics and to help us provide better customer service. None of the information described in this paragraph is reviewed at an individual level.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. We use persistent cookies to store a unique cryptographic hash value, so you don't have to enter username/password more than once on a given computer. The information stored does not contain any personally identifiable information.
CloudAmp and our third party advertising partners use clear gifs (web beacons), images and scripts. We tie the information gathered to our customers’ personal information.
To learn more about our advertising company’s use of clear gifs, please go to http://code.google.com/apis/analytics/docs/tracking/home.html.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you no longer want to receive marketing-related emails from CloudAmp LLC on a go-forward basis, you may contact us at firstname.lastname@example.org and request that your Personal Information be removed from marketing-related emails.
The CloudAmp Site may contain links to other Web sites. CloudAmp is not responsible for the privacy practices or the content of such Web sites. The links from a CloudAmp Site do not imply that CloudAmp endorses or has reviewed the third party Web sites. We suggest contacting the operators of those Web sites directly for information on their privacy policies.
If you choose to invite others to a report or dashboard within your organization, we will ask you for the other user's name and email address. We will automatically send him/her a one-time email inviting him/her to visit the site. CloudAmp stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
If you use a blog or forum on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs and forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums. Customer Testimonials
We post customer testimonials on our web site, which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.
CloudAmp is not in the business of selling your Personal Information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, as set forth below:
Personal Information collected through the CloudAmp Site is kept in a secure database and all reasonable precautions are taken to secure this data. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from a CloudAmp Site may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Information to CloudAmp via the Internet.
The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
If you no longer wish to receive our newsletter you may unsubscribe at any time by using the unsubscribe link located at the bottom of each newsletter communication or by email us at info [at] CloudAmp [dot] com.
We may change our business and the CloudAmp Site from time to time. As a result, at times it may be necessary for us to make changes to this Policy. CloudAmp reserves the right to update or modify this Policy at any time and from time to time without prior notice. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Please review this policy periodically, and especially before you provide any Personal Information. This Policy was last updated on the date indicated above. Your continued use of the CloudAmp Site after any changes or revisions to this Policy shall indicate your agreement with the terms of such revised Policy.
Upon request CloudAmp LLC will provide you with information about whether we hold any of your personal information. You will have the right to contact us to request access to the Personal Information we have collected from you and to request the correction, modification or deletion of such information. To make such a request and/or to pose any other questions regarding this Policy, please contact us.
3012 16th Street, Suite 205
San Francisco, CA 94103