Frequently Asked Questions

Why can't I uninstall a CloudAmp App?

The Salesforce AppExchange prevents apps from being uninstalled from Salesforce until the subscription ends. If you cancel the trial or subscription, you will be able to uninstall once your current term expires (monthly or annual).

To uninstall, go to Setup > Apps > Installed Packages in Salesforce.

For assistance uninstalling immediately, please contact us.