Frequently Asked Questions

How can I cancel my account?

You can cancel your account any time by logging in to the AppExchange using your Salesforce credentials and going to the "My Installs & Subscriptions" page:

Please note that after cancellation, your subscription will end after the current term expires (monthly or annual). Once the subscription ends, the CloudAmp fields and objects will become inaccessible, so make sure you back up any data you wish to retain prior to that.

The Salesforce AppExchange also prevents apps from being uninstalled from Salesforce until the subscription ends.